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General Data Protection Regulation
All data that is recorded using iMotions is stored locally on the experimental computer and iMotions A/S has no access to the data. Therefore, it lies within the responsibility of the client to protect the data as well as personal information of their participants, and to store them in accordance with the European General Data Protection Regulation.
What you need to do:
- Collect written consent of every participant of your studies, even if they have already participated in a prior study at your institution. In the consent form, your participants need to be explicitly informed about what personal data is being processed by whom for what purpose as well as that they have the right to withdraw their consent at any time.
- Anonymize your participants in the dataset by using a pseudonym instead of their real name.
- Store data that can make the participant identifiable separate from the dataset. Please find an article on how to exclude face recordings from your dataset here.
- Delete all personal data once you are done with processing it.
- If a participant requests you to delete his or her data, you must remove all personal data from that participant from your dataset as soon as possible. This concerns even back-up-files and data in the recycle bin.
General Data Protection Regulation
When you use the iMotions cloud services, you need to sign a Data Processor Agreement. Furthermore, you must have written consent from your participants that they agree to that their personal data is processed by iMotions A/S and other third party companies whom we involve in processing the data, e.g. in order to store the data on our servers. You find more information about third parties in the Data Processor Agreement.
If a participant requests you to delete his or her personal data, remove their data from your cloud account and contact iMotions to ensure that the data is thoroughly deleted (e.g. from backup files). For this, you must provide iMotions with the participant code of the subject.
If there is a data breach at iMotions we will assess if the personal data breach is likely to result in high risk to the rights and freedoms of the data subject (you). If yes, iMotions must notify (by email) with undue delay the affected data subjects (you). The data breach will be reported to the relevant authorities as well
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